Return & Refund Policy

About Baskly

Baskly is a price comparison platform that helps Australian shoppers compare grocery prices across major retailers including Coles, Woolworths, Chemist Warehouse, and Priceline. We do not sell products directly and do not hold any inventory.

Returns & Refunds

Baskly does not process returns or refunds for physical goods. All grocery purchases initiated through links or integrated features on our platform are completed directly with the respective retailer (Coles, Woolworths, or other listed stores).

As such, any returns, refunds, or exchanges for products are subject to the policies of the retailer from which you made your purchase.

Retailer Return Policies

For information about returns and refunds for your grocery items, please contact the retailer directly:

• Coles Returns & Refunds Policy
• Woolworths Returns Policy
• Chemist Warehouse Returns
• Priceline Returns Policy
• Aldi Returns Policy

Baskly Subscriptions

If you have a Baskly Premium subscription, you can manage or cancel your subscription at any time by logging in and visiting your Profile settings.

Subscription refunds are handled on a case-by-case basis in accordance with Australian Consumer Law. If you believe you are entitled to a refund for your digital subscription, please contact us at hello@baskly.io.

Contact Us

If you have any questions about this policy or need assistance with your subscription, please contact us:

• Email: hello@baskly.io