Frequently Asked Questions
Everything you need to know about Australia's smartest grocery companion.
Baskly uses advanced web technology to scan major Australian retailers including Coles, Woolworths, Chemist Warehouse, and Priceline in real-time. We normalize product data (like matching a 500g box of cereal across stores) so you can compare direct prices effortlessly.
We currently support Coles, Woolworths, Chemist Warehouse, and Priceline. We are constantly working on adding more independent grocers and specialty stores across Australia to help you save more.
Starter is free and includes 10 searches per day and 2 shopping lists. Premium ($1.99/mo) offers unlimited searches, unlimited lists, and multi-store comparisons. Elite ($4.99/mo) includes everything in Premium plus Shared Shopping Lists and automated Price Drop Alerts to help you save the absolute most.
Very! We fetch prices directly from the retailers' online storefronts. However, please note that some prices may vary slightly by retailer regions or in-store specific clearances. We always recommend ensuring your preferred store is selected in the app settings for the most accurate data.
You can manage or cancel your Premium or Elite subscription at any time through your Profile Dashboard under 'Billing & Invoices'. We use Stripe for secure billing, so your payment information never touches our servers.
Yes! Baskly is a Progressive Web App (PWA). You can 'Add to Home Screen' from your mobile browser settings to use it just like a native app with faster loading and a full-screen experience.